By donating to our appeals, you are agreeing to our terms and conditions including our refund policy. Please review the following prior to making your donation.
So Brave Trading Policies
We adhere to all relevant fair trading laws, policies and practices. Find out more at https://www.qld.gov.au/law/fair-trading and www.accc.gov.au.
How to pay
Once you have made your selection you will be guided through the payment process. The method of payment on our web site is by Paypal, credit card or offline direct bank transfer. We do not capture or store your credit card details, only the authority from our bank that your credit card payment has been approved. If you authorise a recurring donation, your credit card details are stored by our payment processor in accordance with payment card industry standards.
The cards we accept
We accept Visa, Mastercard and American Express cards via a secure payments system which is linked directly to our bank who will authorise all credit card payments. We can accept cards issued in Australia or overseas.
Donations can be made by direct debit. For fundraisers, please use the following details:
Bank: National Australia Bank Account Name: So Brave Ltd. BSB: 084-004 Account number: 32-251-5621 Reference: [Name of Fundraiser/Donor]
All transactions are processed in Australian dollars.
We issue an online receipt via our online donation portal for each donation, this is immediately sent for all PayPal and credit card payments and processed monthly for all offline donations once the money has arrived in our bank account.
Donations of $2 and more are tax deductible.
Refunds and cancellations
A refund may be available if you make an error in your donation. Any refunds will be made by credit to the card used for the original purchase or donation. If you make an error please, email team AT sobrave.com.au. Donations cannot be cancelled if we have already notified a third party of its receipt.
So Brave Ltd. PO Box 219 Clayfield QLD 4011
Email: team AT sobrave.com.au Web: sobrave.org.au ABN 58 616 939 863
Customer service contacts
We are a business located in Australia and registered under Australian law.
To submit a general enquiry please Contact Us.